Return & Refund Policy

We do accept 7-DAYS return policy whereby any damaged item (caused by the manufacturer) received by our customers are required to be returned within 7 days from the day they receive the parcel. Once the damaged item has been safely returned to our team, then only we will provide a REFUND plus the postage fees within 7 days after the confirmation.

In order the customer has change of mind, the returned goods/products will be checked and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. Customers must aware that they have to bear the postage fees.

If the goods/products has been used or damaged by the customer, there will not be any refund. Dr. Baby Outlet will also not be responsible if your shipment is lost during the return transit.

Please return your purchase to the following address:
Dr. Baby Outlet
PT20821K Taman Permint Perdana, Seberang Takir, 21300 Kuala Nerus, Terengganu. Phone no: 0134737452

Please email us at dr.babyoutlet@gmail.com or Whatsapp us at +6013-4737452 if you have any questions or doubts.